Small Business Workflow Design: Why Your Team Keeps Dropping Balls
2 Comments on Small Business Workflow Design: Why Your Team Keeps Dropping Balls
There was this one week, I remember it pretty clearly, where a client of mine had the same project bounce between four different people before anyone actually started the real work. Sales handed it to onboarding. Onboarding thought design was starting…
Business Workflow Improvement Tips
I remember sitting in a meeting a few years back where someone finally just said what everyone in the room had clearly been thinking for months. Why does this approval take five people and eleven days. Nobody really had an answer. Not a good one anyway.…