Small Business Workflow Design: Why Your Team Keeps Dropping Balls
There was this one week, I remember it pretty clearly, where a client of mine had the same project bounce between four different people before anyone actually started the real work. Sales handed it to onboarding. Onboarding thought design was starting…
Cloud File Organization for Startups: A Practical System That Scales
I’ve watched this happen at three different companies now, and it’s always the same story. You start with a handful of docs in one shared folder. Fine, no problem. A year later there are hundreds of files, half of them called…